I’m intrigued by conversation social signals, as described in the book by Alex Pentland called Honest Signals: How They Shape Our World. Pentland’s research reveals
Thanks to some pretty amazing technology, scientists are now able to dissect what goes on in meaningful conversations. Our gestures, timing, and other subconscious behaviors
Listening may be the most difficult skill to master when communicating effectively. But master it, we can! The non-verbal part of communicating is the most
How do you test your leadership insights? “Innovation is seeing what everybody has seen and thinking what nobody has thought.” ~ Dr. Albert, Szent-
An organization’s health is only as sound as its leader’s decisions. Some companies prosper from wise leadership directions, while others struggle after flawed choices—choices that
How a leader responds to adversity reveals how effective that leader truly is. Reactions to setbacks or crises not only test leadership character but define
