I’ve noticed that when we’re having conversations at work, many of us confuse empathy with sympathy. Sympathy is feeling for a person. It often involves
In everyday conversations – whether with friends, family or coworkers – most of us have an empathy deficit – we don’t express empathy enough. Everyone
Have you noticed this? At work, conversations can feel awkward, people aren’t always sure how to respond, or they walk away without understanding or connecting
I’ve been writing about how managers can avoid under managing by more effective management conversations: highly structured, high substance conversations. How can we describe how
As a manager, how do you prevent under managing, and still empower your people? I’ve been posting about what’s called the “Under Management Epidemic,” here
Many smart executives are great at giving answers. They get interviewed and give speeches frequently enough. But asking powerful questions is a skill worth developing.
As a leader, how are you making progress in gender equity within your organization? I’ve been writing about this in recent posts. Despite the progress
When it comes to bridging the gender gap at work, how do you include men in the conversation? Based on my coaching conversations, this is
Each summer, I receive more than one hundred new graduate HR students across a couple of sections of the Labor Issues and Conflict Management course
Whether you’re giving difficult feedback to an employee, approaching your supervisor with a problem, or having an uncomfortable conversation with a peer — handling difficult
Imagine a workplace where people are scared to voice their opinions, where the fear of failure is so intense it paralyzes action. Such a work
The term “glass ceiling” evokes an image of an invisible, yet unbreakable, barrier that prevents women from advancing to higher levels of leadership, especially in
