The Art of Complaining Up, Down, and Sideways
Employees are often in the perfect position to see what doesn’t work in an organization, and are important collaborators in meaningful change. But, it takes
Employees are often in the perfect position to see what doesn’t work in an organization, and are important collaborators in meaningful change. But, it takes
As a leader, what is your process for tough decision making? Based on the conversations I’ve been having with leaders, executives, and managers, knowing what
I am truly inspired by the people who are embracing uncertainty at this difficult time, supporting others, and maintaining their own self-care. It’s no easy
How likeable are the leaders in your organization? Is likeability at work measured using the same criteria for everyone? If a co-worker asked you about
How do you measure likeability? We like people who we find interesting, familiar, trustworthy, positive, non-judgmental, and authentic, who are interested in us and with
Insightful leaders shape our future. Consider this: in January 2018, the World Economic Outlook (WEO) reported the broadest synchronized global growth upsurge since 2010, and
Are you a curious negotiator? I’ve been thinking a lot about our need for better negotiation skills. Negotiating is about coping with complexity. To succeed,
Have you been paying attention to how you listen? I’ve been writing about this in recent posts. Have you noticed any selective hearing? Humans learn
An organization’s health is only as sound as its leader’s decisions. Some companies prosper from wise leadership directions, while others struggle after flawed choices—choices that
How a leader responds to adversity reveals how effective that leader truly is. Reactions to setbacks or crises not only test leadership character but define
Business is an active, demanding endeavor. Only those who consistently apply themselves succeed. Organizations that thrive require leaders who actively dream, plan, engage, solve, pursue,
Surveys and studies indicate global job dissatisfaction is at a two-decade high. Disengaged employees account for nearly 70 percent of the workforce, which significantly affects