For younger generations, the job future has never been more precarious and uncertain. As a leader, one of your primary responsibilities is attracting and retaining employees, especially talented ones. Do you know what questions to ask younger generations at work?
The greatest leaders harness the skills of a multigenerational work force. They understand what is required to lead young people who believe Boomers are outdated and out of touch. In the work I do as a coach, I see how the best leaders have answered the following questions:
- What do my employees want from their jobs, bosses and work experience?
- How do salary, benefits and promotion opportunities affect loyalty?
- How do my direct reports define themselves? How do one’s job and the company enter into this equation?
- Do my newer workers believe in paying their dues for a given time period, or are they motivated by challenges and self-fulfillment right from the very beginning?
- How self-sufficient are my younger workers? Are they still living at home? How much are they committed to their jobs as their only means of support?
For younger generations, the job future has never been more precarious and uncertain. As a leader, one of your primary responsibilities is attracting and retaining employees, especially talented ones.
You must learn to put yourself in the younger generations’ shoes, without prejudice or judgment, even though it’s human nature to view them as inexperienced and naive.
Bridging the Gap
The generational gap has never been wider. On one side, we have an entrenched group with 40+ years of workplace experience, often with only a few companies. Most believe there’s only one way of doing things, including carrot-and-stick motivation.
On the other side, we have a large, skittish group of employees who have entered the workplace with college degrees, superior technical skills, and completely different life and work strategies.
The gap can, and must, be bridged. If you’re in the older managerial group, you must learn to make adjustments to get the most from—and give the most to—the vast population of younger employees.
Your challenge is straightforward, yet complex: You must determine which personal differences are superficial and which convictions are deeply held. Then, reconcile the valid convictions with the traditional work-force hierarchy model. There is no escape! Each group must make a concerted effort to understand the other so teams can discover the best ways to define workplace success.
What do you think? How do you motivate Gen Xers and younger generations at work? I’d love to hear from you. You can call me at 561-582-6060, let’s talk. And as always, I can be reached here, or on LinkedIn.
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– Coach Nancy