No one likes to hear complaining at work, no matter how right they might be. Who wants to hear scathing diatribes and grievances all the
Many people I know and work with will do anything to avoid difficult conversations. Usually it’s because we fear strong emotions might get triggered and
Why do we avoid difficult conversations? At some point, many of us have had to deliver the dreaded line, “We need to talk.” And this
One of the primary reasons people seek out coaching is to take stock of their life and discover meaning, purpose, and passion. I see this
Knowing what your life purpose is means you know where your passion comes from and you can make decisions that are in alignment with what
Managers who have coaching conversations with their employees have staff who are more engaged in their work. From what I’ve observed in my work in
This is the home stretch in our coaching conversations checklist and, like the previous steps, should not be rushed or skimmed over. Managers can be
In the work I do, I’ve been observing that many managers don’t use coaching conversation checklists as often as they could. A coaching conversation checklist
Many managers fail to coach their people, preferring to fix problems and provide solutions. They don’t take the time to have coaching conversations in which
It’s not always that managers don’t know how to coach; it’s that coaching conversations with employees often turn into project task updates instead of furthering
Listening may be the most difficult skill to master when communicating effectively. But master it, we can! The non-verbal part of communicating is the most
How do you test your leadership insights? “Innovation is seeing what everybody has seen and thinking what nobody has thought.” ~ Dr. Albert, Szent-
An organization’s health is only as sound as its leader’s decisions. Some companies prosper from wise leadership directions, while others struggle after flawed choices—choices that
How a leader responds to adversity reveals how effective that leader truly is. Reactions to setbacks or crises not only test leadership character but define
