If you fail to reverse lack of trust in team members, dysfunctions will intensify. Team members lose their sense of purpose. If there’s little buy-in, there’s no
“We all need people who will give us feedback. That’s how we improve.” ~ Bill Gates Receiving feedback with grace is a valuable leadership skill,
I’ve been discussing ways to voice a complaint at work so that you get heard and changes get made. For sure, no one likes to
How much do you understand about difficult conversations? Since they are inevitable, we’d better learn how to handle them. Fifteen years of research at the
Many people I know and work with will do anything to avoid difficult conversations. Usually it’s because we fear strong emotions might get triggered and
Why do we avoid difficult conversations? At some point, many of us have had to deliver the dreaded line, “We need to talk.” And this
Many managers fail to coach their people, preferring to fix problems and provide solutions. They don’t take the time to have coaching conversations in which
Let me ask you this: as a manager, are you having coaching conversations with your people? In spite of wide-spread coach training, most of the
I’ve been writing about why more managers don’t use coaching skills to guide and develop their people. When managers don’t have a clear framework for
I’ve been writing about why more managers don’t use coaching skills to guide and develop their people. Some managers don’t have clear framework for initiating
Business is an active, demanding endeavor. Only those who consistently apply themselves succeed. Organizations that thrive require leaders who actively dream, plan, engage, solve, pursue,
Surveys and studies indicate global job dissatisfaction is at a two-decade high. Disengaged employees account for nearly 70 percent of the workforce, which significantly affects
Most employees favor consensus-run organizations where leaders manage democratically through inclusion and feedback. Consensus-style leadership is a refreshing alternative to tyrannical leadership, but democracy, taken
Sudden information is generally incomplete, incorporating whatever is available at the moment. By contrast, leaders sift through information, take time to gather data, and draw
