Accountability: The Key to a Culture of Trust
If you fail to reverse lack of trust in team members, dysfunctions will intensify. Team members lose their sense of purpose. If there’s little buy-in, there’s no
If you fail to reverse lack of trust in team members, dysfunctions will intensify. Team members lose their sense of purpose. If there’s little buy-in, there’s no
“We all need people who will give us feedback. That’s how we improve.” ~ Bill Gates Receiving feedback with grace is a valuable leadership skill,
I’ve been discussing ways to voice a complaint at work so that you get heard and changes get made. For sure, no one likes to
How much do you understand about difficult conversations? Since they are inevitable, we’d better learn how to handle them. Fifteen years of research at the
Many people I know and work with will do anything to avoid difficult conversations. Usually it’s because we fear strong emotions might get triggered and
Why do we avoid difficult conversations? At some point, many of us have had to deliver the dreaded line, “We need to talk.” And this
Many managers fail to coach their people, preferring to fix problems and provide solutions. They don’t take the time to have coaching conversations in which
Let me ask you this: as a manager, are you having coaching conversations with your people? In spite of wide-spread coach training, most of the
I’ve been writing about why more managers don’t use coaching skills to guide and develop their people. When managers don’t have a clear framework for
I’ve been writing about why more managers don’t use coaching skills to guide and develop their people. Some managers don’t have clear framework for initiating
Whether you’re giving difficult feedback to an employee, approaching your supervisor with a problem, or having an uncomfortable conversation with a peer — handling difficult
Imagine a workplace where people are scared to voice their opinions, where the fear of failure is so intense it paralyzes action. Such a work
The term “glass ceiling” evokes an image of an invisible, yet unbreakable, barrier that prevents women from advancing to higher levels of leadership, especially in
The world of quantum physics with its electrons, quarks, and uncertainty principles may seem far removed from the art of leadership. However, the quantum world