The employee management mantra of FedEx rings true even after almost 4 decades – when managing a business, follow the PSP philosophy. People, Service, Profit. As a member of senior management for FedEx, that philosophy was in our blood.
Ever wonder if there is just an easier way to get others to want to do what you need done? In my transportation industry experience,getting umpteen packages delivered on time every day did not happen without every employee involved in the process.
An organization’s health is only as sound as its leader’s decisions. Some companies prosper from wise leadership directions, while others struggle after flawed choices—choices that
How a leader responds to adversity reveals how effective that leader truly is. Reactions to setbacks or crises not only test leadership character but define
Business is an active, demanding endeavor. Only those who consistently apply themselves succeed. Organizations that thrive require leaders who actively dream, plan, engage, solve, pursue,
Surveys and studies indicate global job dissatisfaction is at a two-decade high. Disengaged employees account for nearly 70 percent of the workforce, which significantly affects
