From what I observe in organizations, the most difficult conversations for leaders are those where they want to influence a change in someone’s behavior. Although
Engaging in feedback conversations well is a vital part of leading others successfully toward desired results. But leaders rarely do it enough. Recently I wrote
Perhaps leaders aren’t making the best use of feedback conversations. As a leader, your ability to make sense of greater levels of complexity continues throughout
Many people I know and work with will do anything to avoid difficult conversations. Usually it’s because we fear strong emotions might get triggered and
Listening may be the most difficult skill to master when communicating effectively. But master it, we can! The non-verbal part of communicating is the most
How do you test your leadership insights? “Innovation is seeing what everybody has seen and thinking what nobody has thought.” ~ Dr. Albert, Szent-
An organization’s health is only as sound as its leader’s decisions. Some companies prosper from wise leadership directions, while others struggle after flawed choices—choices that
How a leader responds to adversity reveals how effective that leader truly is. Reactions to setbacks or crises not only test leadership character but define
