Strategies in Exceeding Expectations
What was your last experience with something, or someone, exceeding expectations? A wonderful gift may not be wrapped as you expect. Jonathan Lockwood Huie Chances
What was your last experience with something, or someone, exceeding expectations? A wonderful gift may not be wrapped as you expect. Jonathan Lockwood Huie Chances
Are you setting a resolution for the new year? If so, what? I’ve been thinking about this as I consider realistic expectations for 2021. While
Are you counting down the days for the coming new year? What are you most looking forward to? Based on the conversations I’ve had on
Listening may be the most difficult skill to master when communicating effectively. But master it, we can! The non-verbal part of communicating is the most
How do you test your leadership insights? “Innovation is seeing what everybody has seen and thinking what nobody has thought.” ~ Dr. Albert, Szent-
An organization’s health is only as sound as its leader’s decisions. Some companies prosper from wise leadership directions, while others struggle after flawed choices—choices that
How a leader responds to adversity reveals how effective that leader truly is. Reactions to setbacks or crises not only test leadership character but define