Thinking Styles: What Color Is Your Hat?
Typically, we handle problems in a tried and true way that we’re comfortable with. We don’t even think we have a thinking style because it’s
December 30, 2015
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Your Thinking Style:
Making Teams More Effective
What’s your thinking style? Just like we have personality preferences for introversion and extraversion, we also have preferred ways of thinking about a problem. There’s
December 24, 2015
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How to Develop Empathy at Work
Everyone wants to be seen, heard and appreciated. Our brains contain special mirror neurons that give us the ability to sense what others feel. We
December 21, 2015
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Conversations at Work:
Empathy vs. Sympathy
I’ve noticed that when we’re having conversations at work, many of us confuse empathy with sympathy. Sympathy is feeling for a person. It often involves
December 17, 2015
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There’s an Empathy Deficit in Our Conversations at Work
In everyday conversations – whether with friends, family or coworkers – most of us have an empathy deficit – we don’t express empathy enough. Everyone
December 14, 2015
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Conversation Skills: Why Saying “Yes, And,” Is So Hard
I’ve been very impressed with a couple of books about improv comedy and how people are using the rules of improv comedy to improve conversation
December 10, 2015
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How to Improve Conversation
Skills at Work
Conversations at work can often feel more like political debates and battles between egos. People with strong points of view argue and debate without anyone
December 3, 2015
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Conversation Social Signals:
Mimicry and Activity
I’m intrigued by conversation social signals, as described in the book by Alex Pentland called Honest Signals: How They Shape Our World. Pentland’s research reveals
November 23, 2015
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Better Communication: Detecting and Measuring Social Signals
If you strive for better communication at work, you’d be wise to learn about the social signals you transmit when you have a conversation with
November 19, 2015
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Boost Team Performance
with Creative Insights
Managers looking to boost team performance need to minimize mistakes without crushing creativity. Some bosses may inadvertently suppress people’s creative insights. While bragging about innovative,
October 29, 2015
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Most Popular:
Better Leadership Decision-Making
November 19, 2024
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An organization’s health is only as sound as its leader’s decisions. Some companies prosper from wise leadership directions, while others struggle after flawed choices—choices that
Overcoming Adversity: 3 Steps Great Leaders Take
November 5, 2024
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How a leader responds to adversity reveals how effective that leader truly is. Reactions to setbacks or crises not only test leadership character but define
Avoiding Leadership Drift
October 22, 2024
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Business is an active, demanding endeavor. Only those who consistently apply themselves succeed. Organizations that thrive require leaders who actively dream, plan, engage, solve, pursue,
Employee Engagement: Your Secret Weapon
October 22, 2024
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Surveys and studies indicate global job dissatisfaction is at a two-decade high. Disengaged employees account for nearly 70 percent of the workforce, which significantly affects
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