Have you ever worked with a really poor listener? People who have poor listening skills are generally not difficult to spot. They are often easily
“Every person I talked to said, ‘Oh, when you spoke to Fred, you felt like you were the only person in the world that mattered
Listening may be the most difficult skill to master when communicating effectively. But master it, we can! The non-verbal part of communicating is the most
How do you test your leadership insights? “Innovation is seeing what everybody has seen and thinking what nobody has thought.” ~ Dr. Albert, Szent-
An organization’s health is only as sound as its leader’s decisions. Some companies prosper from wise leadership directions, while others struggle after flawed choices—choices that
How a leader responds to adversity reveals how effective that leader truly is. Reactions to setbacks or crises not only test leadership character but define
