workplace crisis Archives - Proffitt Management Solutions, Inc.

De-escalation is a Process

Make no mistake; there are no quick fixes when it comes to de-escalation techniques. De-escalation is a process. And processes take time. I wrote about

February 18, 2021 No Comments

The Goals of
De-escalation

How are you in a heated debate? Let me ask: when you’ve got some skin in the game, are you able to keep a conversation

February 15, 2021 No Comments

De-escalation Techniques to Improve Conversations at Work

Are you using de-escalation techniques to improve conversations at work? We’ve all been there: encountering someone in a fit of road rage; a neighbor upset

February 11, 2021 No Comments

Most Popular:

Avoiding Leadership Drift

October 22, 2024 No Comments

Business is an active, demanding endeavor. Only those who consistently apply themselves succeed. Organizations that thrive require leaders who actively dream, plan, engage, solve, pursue,

Employee Engagement: Your Secret Weapon

October 22, 2024 No Comments

Surveys and studies indicate global job dissatisfaction is at a two-decade high. Disengaged employees account for nearly 70 percent of the workforce, which significantly affects

The Traps of Consensus-Style Leadership

October 1, 2024 No Comments

Most employees favor consensus-run organizations where leaders manage democratically through inclusion and feedback. Consensus-style leadership is a refreshing alternative to tyrannical leadership, but democracy, taken

Lead Better See More

September 17, 2024 No Comments

Sudden information is generally incomplete, incorporating whatever is available at the moment. By contrast, leaders sift through information, take time to gather data, and draw