Workshops
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Leadership Performance – You Possess the Ability to Lead (3 parts)
- Understanding YOUR Role as a Leader
- Authority vs Personal Power as a Leader
- Leadership Values, Morals, and Principles
- Attitude and Habits of a Leader
- Thinking Like A Leader – Must Lead Yourself First
- Identifying Your Management Style
- Communication Secrets to Effective Leadership
- Decision Making and Problems Solving
- The Power of Follow-up
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Improving Communications: Understanding How We Tick
- Understand the benefits of applying a behavioral communication module.
- Understand your own behavioral design. What do you like and what don’t you like when communicating?
- Recognize, appreciate and understand others’ communication DNA.
- Adapt for enhanced communication, understanding and relationships.
- “People read” for all 4 factors:
- Tone of Voice
- Body Language
- Words
- Pace
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What Are You Trying to Tell Me? Delivering/Receiving Positive and Constructive Feedback
- Mastering Positive and Constructive Feedback
- Identifying the Real Issue
- Effectively Utilizing Emotional Intelligence
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Hope is Not a Strategy: Developing Achievable Plans and Goals with Purpose
- Building Success Attitudes
- Tips for Accomplishing Results
- SMART Goal Methodology No One Ever Told You About
- Aligning Personal Values and Goals with Corporate Objectives
- Turning Solutions into Actions
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Working Efficiently and Productively: Making the Most of Your Time
- Managing Integrity vs Managing Time
- Personal Organization
- Prioritizing and Planning
- Focus and Controlling Interruptions
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Keys to Motivating Your Team
- Taking Ownership
- Motivation of Self to Achieve Results Through Others
- Emotion and Logic
- Human Needs
- Types of Motivators
- Methods of Motivation
- Cost/Benefit Analysis
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Leading Change
- Affecting Change – When is it Necessary?
- Types of Change
- Handling Supporters
- Identifying Fence Sitters
- Overcoming Resistors
- Gaining Buy-in
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Collaborating for Results
- The Benefits of Collaboration
- Sharing Common Goals
- Rules for Collaboration
- Three “C’s” of Collaboration
- Overcoming the Obstacles to Collaboration
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Managing Across Generations, Genders and Geography
- Understanding Gender Differences
- Leveraging Generational Strengths and Differences
- Creating and Understanding the Value and Values of a Diverse Workforce
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Building the Right Team; Benefits of Good Teamwork - Functioning as Well-Oiled Machine
- Understand Expectations of a Cohesive Team
- How to Meet Team Expectations?
- Develop Action Plans for Improving Teamwork
- Establish Plans for Developing the 5 Aspects of a Highly Functional Team
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Death by Meeting
- Create Meetings Which Are Compelling, Results Driven, Fun and Productive
- Structuring Effective Meetings
- Reduce Redundant Chatter
- Results Focused Outcomes
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Holding People Accountable: Performance Management
- Establishing Clear Expectations
- Improving Results Through Best Practices for Coaching, Mentoring, and Accountability
- Understanding the Difference Between Accountability and Discipline
- Providing Constructive Feedback with Active
Follow-up Methods
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Dealing with Difficult People - Surely, It Isn’t Me!
- Taking the Stress Out of Stressful Conversations
- Three Lenses to Try on When People Seem Difficult
- How to Deal with Passive – Aggressive Colleagues
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Mastering the Performance Review Process
- Developing a buy-in culture for your performance review process
- Master the proper preparation, delivery, and follow up skills to achieve positive outcomes
- Setting collaborative goal-focused expectations
- Understanding individual drivers to ensure sustainable performance