Whether you’re giving difficult feedback to an employee, approaching your supervisor with a problem, or having an uncomfortable conversation with a peer — handling difficult
Are you using de-escalation techniques to improve conversations at work? We’ve all been there: encountering someone in a fit of road rage; a neighbor upset
I’ve noticed that when we’re having conversations at work, many of us confuse empathy with sympathy. Sympathy is feeling for a person. It often involves
In everyday conversations – whether with friends, family or coworkers – most of us have an empathy deficit – we don’t express empathy enough. Everyone
Have you noticed this? At work, conversations can feel awkward, people aren’t always sure how to respond, or they walk away without understanding or connecting
When it comes to bridging the gender gap at work, how do you include men in the conversation? Based on my coaching conversations, this is
How is your work mojo? What action are you taking to pump it up? This topic is coming up frequently in the discussions I’m having
As an employee, what steps are you taking to prepare for the future of work? What are your expectations about work in the future? Based
An organization’s health is only as sound as its leader’s decisions. Some companies prosper from wise leadership directions, while others struggle after flawed choices—choices that
How a leader responds to adversity reveals how effective that leader truly is. Reactions to setbacks or crises not only test leadership character but define
Business is an active, demanding endeavor. Only those who consistently apply themselves succeed. Organizations that thrive require leaders who actively dream, plan, engage, solve, pursue,
Surveys and studies indicate global job dissatisfaction is at a two-decade high. Disengaged employees account for nearly 70 percent of the workforce, which significantly affects
