How Managers Prepare for the Future of Work
In your organization, what steps are managers taking to prepare for the future of work? Many of the managers I speak with are planning the
In your organization, what steps are managers taking to prepare for the future of work? Many of the managers I speak with are planning the
When was the last time you effectively persuaded someone? Did you use the techniques I wrote about here, or here? If not, how did you
As a manager or leader, how skilled are you in effective persuasion? How do you effectively persuade your most stubborn and disagreeable colleagues? This topic
Do you have the wisdom and courage to know when and how to question your own convictions? (I wrote about this in my last post,
What do you think about the problem of believing everything you think? Let me ask: how much of what you think do you actually believe?
When encountering conflicts and crisis, do you know when to intervene? I’ve been writing about this in recent posts. Based on the conversations I’ve had
Make no mistake; there are no quick fixes when it comes to de-escalation techniques. De-escalation is a process. And processes take time. I wrote about
How are you in a heated debate? Let me ask: when you’ve got some skin in the game, are you able to keep a conversation
Are you using de-escalation techniques to improve conversations at work? We’ve all been there: encountering someone in a fit of road rage; a neighbor upset
As a leader, how frequently are you connecting with your direct reports? How do you connect in meaningful ways? According to the January 2021 article
Each summer, I receive more than one hundred new graduate HR students across a couple of sections of the Labor Issues and Conflict Management course
Whether you’re giving difficult feedback to an employee, approaching your supervisor with a problem, or having an uncomfortable conversation with a peer — handling difficult
Imagine a workplace where people are scared to voice their opinions, where the fear of failure is so intense it paralyzes action. Such a work
The term “glass ceiling” evokes an image of an invisible, yet unbreakable, barrier that prevents women from advancing to higher levels of leadership, especially in