Conversations at Work:
Empathy vs. Sympathy
I’ve noticed that when we’re having conversations at work, many of us confuse empathy with sympathy. Sympathy is feeling for a person. It often involves
I’ve noticed that when we’re having conversations at work, many of us confuse empathy with sympathy. Sympathy is feeling for a person. It often involves
In everyday conversations – whether with friends, family or coworkers – most of us have an empathy deficit – we don’t express empathy enough. Everyone
I’ve been writing about the value of knowing your strengths at work so you can get more out of your career. If you haven’t taken
Does your company have an organizational purpose? In a company without a strongly identified purpose, people have only a vague idea of what they’re supposed
As a leader, you need to imbue your words, actions and stories with passion and authenticity. Emotional expressiveness is a matter of choice of words.
Are you someone who makes a lot of friends at work? If you are, you probably get more satisfaction from your job, and more than
It’s not that companies do a poor job of educating employees about corporate codes of ethics and values. Almost everyone signs an agreement to uphold
To fully engage yourself and others, we need to ask what truly matters about work: Why are we in business? What difference do we want
An organization’s health is only as sound as its leader’s decisions. Some companies prosper from wise leadership directions, while others struggle after flawed choices—choices that
How a leader responds to adversity reveals how effective that leader truly is. Reactions to setbacks or crises not only test leadership character but define
Business is an active, demanding endeavor. Only those who consistently apply themselves succeed. Organizations that thrive require leaders who actively dream, plan, engage, solve, pursue,
Surveys and studies indicate global job dissatisfaction is at a two-decade high. Disengaged employees account for nearly 70 percent of the workforce, which significantly affects