The greatest managers and leaders recognize that success relies on strong communication skills. Unfortunately, we all too often see how poor communication causes multiple obstructions,
I am amazed to see how managers and leaders continue to assume greater responsibilities with increasing demands for faster commerce, responses and results. Information overload
Successful leaders who practice ethical persuasion are transparent, honest, vulnerable and accountable. They engage their employees in planning and two-way communication. They inspire dedicated and
Researchers have been studying persuasion and what causes us to buy-in to an idea or action for over 50 years. While we’d like to believe
In spite of all that’s known about persuasion, we continue to misunderstand it and fail to make good use of its true nature. We make
Do you ever wonder what your role is at work? Or if your manager even knows your name? While a quiet manager may seem a
I hear that many people would rather quit their jobs than work for a quiet manager. Surprising? Not really, when you consider the uncertainty that
Like great works of art, a good manager is hard to define. But ask anyone how to define a bad manager, and be prepared for
Have you ever worked for a manager who was exceptionally brilliant at operational details, but micromanaged everyone to death? Or, did your manager frequently ask
Is your management style too reserved? I often hear people say how much they long for a manager who’s quiet, thoughtful, reserved and capable of
Business is an active, demanding endeavor. Only those who consistently apply themselves succeed. Organizations that thrive require leaders who actively dream, plan, engage, solve, pursue,
Surveys and studies indicate global job dissatisfaction is at a two-decade high. Disengaged employees account for nearly 70 percent of the workforce, which significantly affects
Most employees favor consensus-run organizations where leaders manage democratically through inclusion and feedback. Consensus-style leadership is a refreshing alternative to tyrannical leadership, but democracy, taken
Sudden information is generally incomplete, incorporating whatever is available at the moment. By contrast, leaders sift through information, take time to gather data, and draw
