I’ve been intrigued about how crucial it is for leaders to examine their “inner game.”In his books on the Inner Game, author Tim Gallwey introduces
What promises must leaders fulfill if they are to be truly effective leaders? I’ve been intrigued by the concept of four promises leaders must fulfill
Do we expect too much from our leaders? Effective leaders must be sensitive to the expectations of the people he or she leads. Followers have two
Lately I’ve been writing about the elusiveness of passion at work, and how important it is for leaders to focus on it, unleash it, and
What would happen if top leaders where you work were to be transparent, sharing strategy, values, and financials with employees at all levels? Some experts
Look at today’s top-performing companies, and you’ll inevitably find a high degree of employee engagement. From frontline workers to CEOs, people are passionate about their
Everyone wants to be seen, heard and appreciated. Our brains contain special mirror neurons that give us the ability to sense what others feel. We
I’ve noticed that when we’re having conversations at work, many of us confuse empathy with sympathy. Sympathy is feeling for a person. It often involves
In everyday conversations – whether with friends, family or coworkers – most of us have an empathy deficit – we don’t express empathy enough. Everyone
I’ve been very impressed with a couple of books about improv comedy and how people are using the rules of improv comedy to improve conversation
Listening may be the most difficult skill to master when communicating effectively. But master it, we can! The non-verbal part of communicating is the most
How do you test your leadership insights? “Innovation is seeing what everybody has seen and thinking what nobody has thought.” ~ Dr. Albert, Szent-
An organization’s health is only as sound as its leader’s decisions. Some companies prosper from wise leadership directions, while others struggle after flawed choices—choices that
How a leader responds to adversity reveals how effective that leader truly is. Reactions to setbacks or crises not only test leadership character but define
