What promises must leaders fulfill if they are to be truly effective leaders? I’ve been intrigued by the concept of four promises leaders must fulfill
Do we expect too much from our leaders? Effective leaders must be sensitive to the expectations of the people he or she leads. Followers have two
Lately I’ve been writing about the elusiveness of passion at work, and how important it is for leaders to focus on it, unleash it, and
What would happen if top leaders where you work were to be transparent, sharing strategy, values, and financials with employees at all levels? Some experts
Look at today’s top-performing companies, and you’ll inevitably find a high degree of employee engagement. From frontline workers to CEOs, people are passionate about their
Everyone wants to be seen, heard and appreciated. Our brains contain special mirror neurons that give us the ability to sense what others feel. We
I’ve noticed that when we’re having conversations at work, many of us confuse empathy with sympathy. Sympathy is feeling for a person. It often involves
In everyday conversations – whether with friends, family or coworkers – most of us have an empathy deficit – we don’t express empathy enough. Everyone
I’ve been very impressed with a couple of books about improv comedy and how people are using the rules of improv comedy to improve conversation
Have you noticed this? At work, conversations can feel awkward, people aren’t always sure how to respond, or they walk away without understanding or connecting
An organization’s health is only as sound as its leader’s decisions. Some companies prosper from wise leadership directions, while others struggle after flawed choices—choices that
How a leader responds to adversity reveals how effective that leader truly is. Reactions to setbacks or crises not only test leadership character but define
Business is an active, demanding endeavor. Only those who consistently apply themselves succeed. Organizations that thrive require leaders who actively dream, plan, engage, solve, pursue,
Surveys and studies indicate global job dissatisfaction is at a two-decade high. Disengaged employees account for nearly 70 percent of the workforce, which significantly affects
