Conversations at work can often feel more like political debates and battles between egos. People with strong points of view argue and debate without anyone
In the book by Alex Pentland called Honest Signals: How They Shape Our World, research reveals four key honest social signals during business conversations: influence,
If you strive for better communication at work, you’d be wise to learn about the social signals you transmit when you have a conversation with
How can you communicate better? The way to improve business communication skills is to become adept at detecting four kinds of social signals that go
What kinds of leadership questions are useful for managing people effectively? In my previous posts about leading by asking questions, I described four kinds of
In order to lead others successfully, you need to be clear about your business and leadership purpose, you need to start with “why?” When a
All organizations have a mission statement and a set of values or guiding principles. When people put values in action, they feel energy, enthusiasm, and
Leadership expert Professor Warren Bennis once said, “Leaders are people who do the right thing, managers are people who do things right.” Stanford University Management
What if you could measure trust? If you could put a number on the degree of trust in a relationship, perhaps you could then see
Are you leading with trust? In spite of the fact that high-trust organizations outperform others, few leaders focus on building trust with stakeholders. The leaders
Business is an active, demanding endeavor. Only those who consistently apply themselves succeed. Organizations that thrive require leaders who actively dream, plan, engage, solve, pursue,
Surveys and studies indicate global job dissatisfaction is at a two-decade high. Disengaged employees account for nearly 70 percent of the workforce, which significantly affects
Most employees favor consensus-run organizations where leaders manage democratically through inclusion and feedback. Consensus-style leadership is a refreshing alternative to tyrannical leadership, but democracy, taken
Sudden information is generally incomplete, incorporating whatever is available at the moment. By contrast, leaders sift through information, take time to gather data, and draw
