Have you noticed this? At work, conversations can feel awkward, people aren’t always sure how to respond, or they walk away without understanding or connecting
Conversations at work can often feel more like political debates and battles between egos. People with strong points of view argue and debate without anyone
In the book by Alex Pentland called Honest Signals: How They Shape Our World, research reveals four key honest social signals during business conversations: influence,
If you strive for better communication at work, you’d be wise to learn about the social signals you transmit when you have a conversation with
How can you communicate better? The way to improve business communication skills is to become adept at detecting four kinds of social signals that go
What kinds of leadership questions are useful for managing people effectively? In my previous posts about leading by asking questions, I described four kinds of
In order to lead others successfully, you need to be clear about your business and leadership purpose, you need to start with “why?” When a
All organizations have a mission statement and a set of values or guiding principles. When people put values in action, they feel energy, enthusiasm, and
Leadership expert Professor Warren Bennis once said, “Leaders are people who do the right thing, managers are people who do things right.” Stanford University Management
What if you could measure trust? If you could put a number on the degree of trust in a relationship, perhaps you could then see
Join Nancy as she talks with Meredith Hirsh, her client, on her podcast, Working Healthcare. Learn when to seek a therapist versus a coach and
Listening may be the most difficult skill to master when communicating effectively. But master it, we can! The non-verbal part of communicating is the most
How do you test your leadership insights? “Innovation is seeing what everybody has seen and thinking what nobody has thought.” ~ Dr. Albert, Szent-
An organization’s health is only as sound as its leader’s decisions. Some companies prosper from wise leadership directions, while others struggle after flawed choices—choices that
