How to Improve Conversation
Skills at Work
Conversations at work can often feel more like political debates and battles between egos. People with strong points of view argue and debate without anyone
Conversations at work can often feel more like political debates and battles between egos. People with strong points of view argue and debate without anyone
In the book by Alex Pentland called Honest Signals: How They Shape Our World, research reveals four key honest social signals during business conversations: influence,
If you strive for better communication at work, you’d be wise to learn about the social signals you transmit when you have a conversation with
How can you communicate better? The way to improve business communication skills is to become adept at detecting four kinds of social signals that go
What kinds of leadership questions are useful for managing people effectively? In my previous posts about leading by asking questions, I described four kinds of
In order to lead others successfully, you need to be clear about your business and leadership purpose, you need to start with “why?” When a
All organizations have a mission statement and a set of values or guiding principles. When people put values in action, they feel energy, enthusiasm, and
Leadership expert Professor Warren Bennis once said, “Leaders are people who do the right thing, managers are people who do things right.” Stanford University Management
What if you could measure trust? If you could put a number on the degree of trust in a relationship, perhaps you could then see
Are you leading with trust? In spite of the fact that high-trust organizations outperform others, few leaders focus on building trust with stakeholders. The leaders
An organization’s health is only as sound as its leader’s decisions. Some companies prosper from wise leadership directions, while others struggle after flawed choices—choices that
How a leader responds to adversity reveals how effective that leader truly is. Reactions to setbacks or crises not only test leadership character but define
Business is an active, demanding endeavor. Only those who consistently apply themselves succeed. Organizations that thrive require leaders who actively dream, plan, engage, solve, pursue,
Surveys and studies indicate global job dissatisfaction is at a two-decade high. Disengaged employees account for nearly 70 percent of the workforce, which significantly affects