Have you ever worked with a really poor listener? People who have poor listening skills are generally not difficult to spot. They are often easily
“Every person I talked to said, ‘Oh, when you spoke to Fred, you felt like you were the only person in the world that mattered
I think we can all agree: we know how important it is for leaders to step up their skills, and practice, in the art of
It’s not easy to uncover our blind spots and gain real self-awareness. One way is to carefully listen to yourself, and then write down your
As hard as giving and receiving feedback is, perhaps listening is more difficult. To succeed in any position in any business, we are increasingly required
Leaders who listen really well have more influence. They inspire us to go the extra mile. Yet most of us take listening for granted. How
In my previous post, I mentioned that the ability to really listen is the most overlooked and undervalued skill in both business and personal life.
How come it’s so hard to listen? What good is it to ask people powerful questions when so many of us rarely do a good
Each summer, I receive more than one hundred new graduate HR students across a couple of sections of the Labor Issues and Conflict Management course
Whether you’re giving difficult feedback to an employee, approaching your supervisor with a problem, or having an uncomfortable conversation with a peer — handling difficult
Imagine a workplace where people are scared to voice their opinions, where the fear of failure is so intense it paralyzes action. Such a work
The term “glass ceiling” evokes an image of an invisible, yet unbreakable, barrier that prevents women from advancing to higher levels of leadership, especially in
