De-escalation is a Process
Make no mistake; there are no quick fixes when it comes to de-escalation techniques. De-escalation is a process. And processes take time. I wrote about
February 18, 2021
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The Goals of
De-escalation
How are you in a heated debate? Let me ask: when you’ve got some skin in the game, are you able to keep a conversation
February 15, 2021
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The Path Forward: Lessons from Ubuntu Leadership
As a business leader, what is your path forward? Regardless of the outcome of the elections, we’ve got a long road ahead of us to
November 9, 2020
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Team Unity
As a business leader, what is your strategy for creating team unity? Overcoming this current crisis requires four elements: margin improvement, revenue growth, optionality, and
November 5, 2020
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Employee Happiness and Organizational Resilience
As a manager, how do you improve employee happiness? I think this is an important question today, for managers and business leaders. Consider this: the
November 2, 2020
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Create a Lasting Leadership Legacy
How do you create a lasting leadership legacy? Based on the conversations I’ve had with some great leaders, they are very mindful and intentional about
October 26, 2020
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Organizational Resilience: How to Bounce Back after a Mistake
As a leader, have you developed organizational resilience? Let me ask: How does your organization bounce back after a mistake? To be sure, great leaders
October 12, 2020
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When the Leader Makes a Mistake
In your organization, what happens when the leader makes a mistake? Do they promptly admit when they are wrong and make amends? I’ve been thinking
October 5, 2020
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Better Leadership Decision-Making
November 19, 2024
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An organization’s health is only as sound as its leader’s decisions. Some companies prosper from wise leadership directions, while others struggle after flawed choices—choices that
Overcoming Adversity: 3 Steps Great Leaders Take
November 5, 2024
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How a leader responds to adversity reveals how effective that leader truly is. Reactions to setbacks or crises not only test leadership character but define
Avoiding Leadership Drift
October 22, 2024
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Business is an active, demanding endeavor. Only those who consistently apply themselves succeed. Organizations that thrive require leaders who actively dream, plan, engage, solve, pursue,
Employee Engagement: Your Secret Weapon
October 22, 2024
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Surveys and studies indicate global job dissatisfaction is at a two-decade high. Disengaged employees account for nearly 70 percent of the workforce, which significantly affects
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