The Goals of
De-escalation
How are you in a heated debate? Let me ask: when you’ve got some skin in the game, are you able to keep a conversation
How are you in a heated debate? Let me ask: when you’ve got some skin in the game, are you able to keep a conversation
Are you using de-escalation techniques to improve conversations at work? We’ve all been there: encountering someone in a fit of road rage; a neighbor upset
As a leader, how often do you face ethical dilemmas? If you’re anything like the great leaders and managers I work with, morality and ethics
As a leader, how do you foster a clear and consistent moral and ethical culture? I’ve been writing about this in recent posts, here, and
As a leader, how frequently are you connecting with your direct reports? How do you connect in meaningful ways? According to the January 2021 article
Are you telling the right stories, the right way? Stories have power. You see, we make sense through stories. It’s how we make meaning of
How are you preparing to be a better leader in 2021? Employees look to their managers and business leaders to help them make sense of
As humans, we are hardwired for kindness. It helps us work together to survive. And yet, it can be difficult to be kind when we
As a leader, how do you practice self-kindness? When it comes to a culture of kindness, leaders set the course. Just like those they lead,
As a leader, what steps are you taking to foster kindness at work? Are you leading a culture of kindness? I introduced this concept in
Whether you’re giving difficult feedback to an employee, approaching your supervisor with a problem, or having an uncomfortable conversation with a peer — handling difficult
Imagine a workplace where people are scared to voice their opinions, where the fear of failure is so intense it paralyzes action. Such a work
The term “glass ceiling” evokes an image of an invisible, yet unbreakable, barrier that prevents women from advancing to higher levels of leadership, especially in
The world of quantum physics with its electrons, quarks, and uncertainty principles may seem far removed from the art of leadership. However, the quantum world