There’s an Empathy Deficit in Our Conversations at Work
In everyday conversations – whether with friends, family or coworkers – most of us have an empathy deficit – we don’t express empathy enough. Everyone
In everyday conversations – whether with friends, family or coworkers – most of us have an empathy deficit – we don’t express empathy enough. Everyone
As a manager, do you use your intuitive thinking? Intuitive people aren’t afraid to use gut-feelings, but they’re keenly aware of the pitfalls. Self-checking and
I’ve been sharing my thoughts about managing people, in particular the advantages of asking questions. We work in a culture of telling, where conversations become
Leaders who listen really well have more influence. They inspire us to go the extra mile. Yet most of us take listening for granted. How
In my previous post, I mentioned that the ability to really listen is the most overlooked and undervalued skill in both business and personal life.
What happens when the boss tries to be funny? In my previous post I mentioned some pretty bad habits bosses have. Often, when the boss
How many times have you given advice… good advice… only to see it ignored? Ever try giving relationship advice? No one EVER takes that. Want
Listening may be the most difficult skill to master when communicating effectively. But master it, we can! The non verbal part of communicating is the
Whether you’re giving difficult feedback to an employee, approaching your supervisor with a problem, or having an uncomfortable conversation with a peer — handling difficult
Imagine a workplace where people are scared to voice their opinions, where the fear of failure is so intense it paralyzes action. Such a work
The term “glass ceiling” evokes an image of an invisible, yet unbreakable, barrier that prevents women from advancing to higher levels of leadership, especially in
The world of quantum physics with its electrons, quarks, and uncertainty principles may seem far removed from the art of leadership. However, the quantum world