In everyday conversations – whether with friends, family or coworkers – most of us have an empathy deficit – we don’t express empathy enough. Everyone
As a manager, do you use your intuitive thinking? Intuitive people aren’t afraid to use gut-feelings, but they’re keenly aware of the pitfalls. Self-checking and
I’ve been sharing my thoughts about managing people, in particular the advantages of asking questions. We work in a culture of telling, where conversations become
Leaders who listen really well have more influence. They inspire us to go the extra mile. Yet most of us take listening for granted. How
In my previous post, I mentioned that the ability to really listen is the most overlooked and undervalued skill in both business and personal life.
What happens when the boss tries to be funny? In my previous post I mentioned some pretty bad habits bosses have. Often, when the boss
How many times have you given advice… good advice… only to see it ignored? Ever try giving relationship advice? No one EVER takes that. Want
Listening may be the most difficult skill to master when communicating effectively. But master it, we can! The non verbal part of communicating is the
An organization’s health is only as sound as its leader’s decisions. Some companies prosper from wise leadership directions, while others struggle after flawed choices—choices that
How a leader responds to adversity reveals how effective that leader truly is. Reactions to setbacks or crises not only test leadership character but define
Business is an active, demanding endeavor. Only those who consistently apply themselves succeed. Organizations that thrive require leaders who actively dream, plan, engage, solve, pursue,
Surveys and studies indicate global job dissatisfaction is at a two-decade high. Disengaged employees account for nearly 70 percent of the workforce, which significantly affects
