How to Develop Empathy at Work
Everyone wants to be seen, heard and appreciated. Our brains contain special mirror neurons that give us the ability to sense what others feel. We
December 21, 2015
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Managing Performance: Appreciate!
If you do nothing else as a manager, learn to appreciate your people. It’s simple and effective. If you want to excel at managing performance,
July 27, 2015
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Make Behavioral Change Last:
Follow-Up Needed
The tools for making any behavioral change aren’t complicated, but they do have to include a system for follow-up if you want to make change
June 18, 2015
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Do You Focus on
Strengths or Weaknesses?
Ask anyone who’s just had a performance review what they’re working on improving this quarter, and I’ll bet they’ll tell you precisely what deficits they
May 7, 2015
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Leading People: How Much Emotion Should You Express?
How well do the leaders in your organization express their emotions? What about you? Do you appropriately articulate your feelings? Do you use emotional expressiveness
September 1, 2014
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3 Power Questions for Starting Great Conversations
Many smart executives are great at giving answers. They get interviewed and give speeches frequently enough. But asking powerful questions is a skill worth developing.
July 10, 2014
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Positive Leadership in Action to Get Results
Positive leadership isn’t just an exercise in feeling good. It’s about results. The best intentions don’t count unless you put principles into action. To reap
June 23, 2014
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How Is Positive Leadership Put Into Practice?
Positive leadership isn’t some vague feel-good management fad. And yet it’s not exactly a concrete process like Six Sigma or TQM. Successful implementation therefore requires
June 19, 2014
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Most Popular:
Better Leadership Decision-Making
November 19, 2024
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An organization’s health is only as sound as its leader’s decisions. Some companies prosper from wise leadership directions, while others struggle after flawed choices—choices that
Overcoming Adversity: 3 Steps Great Leaders Take
November 5, 2024
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How a leader responds to adversity reveals how effective that leader truly is. Reactions to setbacks or crises not only test leadership character but define
Avoiding Leadership Drift
October 22, 2024
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Business is an active, demanding endeavor. Only those who consistently apply themselves succeed. Organizations that thrive require leaders who actively dream, plan, engage, solve, pursue,
Employee Engagement: Your Secret Weapon
October 22, 2024
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Surveys and studies indicate global job dissatisfaction is at a two-decade high. Disengaged employees account for nearly 70 percent of the workforce, which significantly affects
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