How to Develop Empathy at Work
Everyone wants to be seen, heard and appreciated. Our brains contain special mirror neurons that give us the ability to sense what others feel. We
December 21, 2015
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Conversations at Work:
Empathy vs. Sympathy
I’ve noticed that when we’re having conversations at work, many of us confuse empathy with sympathy. Sympathy is feeling for a person. It often involves
December 17, 2015
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There’s an Empathy Deficit in Our Conversations at Work
In everyday conversations – whether with friends, family or coworkers – most of us have an empathy deficit – we don’t express empathy enough. Everyone
December 14, 2015
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Conversation Skills: Why Saying “Yes, And,” Is So Hard
I’ve been very impressed with a couple of books about improv comedy and how people are using the rules of improv comedy to improve conversation
December 10, 2015
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Conversation Skills at Work: How Improv
Comedy Improves Conversations
Have you noticed this? At work, conversations can feel awkward, people aren’t always sure how to respond, or they walk away without understanding or connecting
December 7, 2015
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How to Improve Conversation
Skills at Work
Conversations at work can often feel more like political debates and battles between egos. People with strong points of view argue and debate without anyone
December 3, 2015
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Conversation Social Signals: Consistency
In the book by Alex Pentland called Honest Signals: How They Shape Our World, research reveals four key honest social signals during business conversations: influence,
November 30, 2015
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Conversation Social Signals:
Mimicry and Activity
I’m intrigued by conversation social signals, as described in the book by Alex Pentland called Honest Signals: How They Shape Our World. Pentland’s research reveals
November 23, 2015
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4 Key Social Signals of
Meaningful Conversations
Thanks to some pretty amazing technology, scientists are now able to dissect what goes on in meaningful conversations. Our gestures, timing, and other subconscious behaviors
November 23, 2015
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Better Communication: Detecting and Measuring Social Signals
If you strive for better communication at work, you’d be wise to learn about the social signals you transmit when you have a conversation with
November 19, 2015
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