Conflicts and Crisis: Know When to Intervene
When encountering conflicts and crisis, do you know when to intervene? I’ve been writing about this in recent posts. Based on the conversations I’ve had
February 22, 2021
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De-escalation Techniques to Improve Conversations at Work
Are you using de-escalation techniques to improve conversations at work? We’ve all been there: encountering someone in a fit of road rage; a neighbor upset
February 11, 2021
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Tell the Right Stories, the Right Way
Are you telling the right stories, the right way? Stories have power. You see, we make sense through stories. It’s how we make meaning of
January 18, 2021
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Set Realistic Expectations for 2021
Are you setting a resolution for the new year? If so, what? I’ve been thinking about this as I consider realistic expectations for 2021. While
December 21, 2020
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Great Expectations: Mind the Gap
Are you counting down the days for the coming new year? What are you most looking forward to? Based on the conversations I’ve had on
December 17, 2020
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Creating Kind Communities
How difficult is it to create kind communities? Turns out, kindness is very contagious. Studies and new analysis reveal that witnessing goodness inspires us to
December 14, 2020
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A Leader’s Guide to Loss and Grief
As I write this, I am considering the upcoming U.S. Thanksgiving holiday. For many, it’s a time of reflection and gratitude. But this year, many
November 16, 2020
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The Path Forward: Lessons from Ubuntu Leadership
As a business leader, what is your path forward? Regardless of the outcome of the elections, we’ve got a long road ahead of us to
November 9, 2020
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Better Leadership Decision-Making
November 19, 2024
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An organization’s health is only as sound as its leader’s decisions. Some companies prosper from wise leadership directions, while others struggle after flawed choices—choices that
Overcoming Adversity: 3 Steps Great Leaders Take
November 5, 2024
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How a leader responds to adversity reveals how effective that leader truly is. Reactions to setbacks or crises not only test leadership character but define
Avoiding Leadership Drift
October 22, 2024
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Business is an active, demanding endeavor. Only those who consistently apply themselves succeed. Organizations that thrive require leaders who actively dream, plan, engage, solve, pursue,
Employee Engagement: Your Secret Weapon
October 22, 2024
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Surveys and studies indicate global job dissatisfaction is at a two-decade high. Disengaged employees account for nearly 70 percent of the workforce, which significantly affects
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